These Terms and Conditions (“Terms”) govern your access to and use of the Saanror website, platform, products, services, features, professional profiles, published stories, community experiences, opportunity-related services, assessments, verification services, and any other services offered by Saanror (collectively, the “Services”). By accessing, browsing, registering for, creating an account on, purchasing from, or using Saanror, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not access or use our Services.
1.About Saanror
Saanror is a professional growth ecosystem created to help individuals build their professional presence, share their journeys, showcase their skills and achievements, connect with relevant people and communities, and discover professional opportunities.
Saanror may offer or introduce features including, but not limited to:
• Professional profiles
• Professional story and journey publishing
• Career and professional discovery
• Networking and community features
• Job and opportunity discovery
• Employer and recruiter services
• Skills assessments
• Profile or skill verification
• Career-related resources
• Premium or paid services
• Other professional growth and ecosystem features
Some features may be available immediately, while others may be introduced, modified, suspended, or discontinued over time.
2. Acceptance of These Terms
By using Saanror, you confirm that:
• You have read and understood these Terms.
• You agree to comply with these Terms and applicable laws.
• The information you provide to Saanror is accurate to the best of your knowledge.
• You will not use the Services for unlawful, fraudulent, harmful, or abusive purposes.
If you are using Saanror on behalf of an organisation, you have the authority to accept these Terms on behalf of that organisation.
3.Eligibility
You may use Saanror only if you are legally capable of entering into a binding agreement under applicable law.
If you are below the minimum age required to use the Services under applicable law, you may use Saanror only where legally permitted and with any required consent or authorisation.
We reserve the right to refuse, suspend, or terminate access to the Services where we reasonably believe that eligibility requirements have not been met.
4.Your Account
Certain features may require you to create an account.
You are responsible for:
• Providing accurate and complete registration information.
• Keeping your account information reasonably up to date.
• Maintaining the confidentiality of your login credentials.
• Restricting unauthorised access to your account.
• Activities that occur through your account, unless caused by unauthorised access resulting from a security failure on our part.
You must notify us promptly if you believe your account has been accessed or used without your authorisation.
Saanror may suspend or restrict an account where we reasonably believe that there has been: • Fraudulent activity
• Impersonation
• Misuse of the Services
• A violation of these Terms
• A security risk
• False or misleading information
• Abuse, harassment, or harmful conduct
5.Professional Profiles
Saanror may allow users to create and maintain professional profiles.
You are responsible for ensuring that information on your profile is accurate and that you have the right to share it.
You must not:
• Create a profile using another person's identity without permission.
• Misrepresent your qualifications, experience, skills, education, certifications, or employment history.
• Impersonate another individual or organisation.
• Upload false, fraudulent, misleading, or deceptive information.
• Claim verification, certification, employment, achievements, or affiliations that you do not genuinely possess.
• Use another person's photographs, documents, or content without appropriate permission.
5.1Profile Visibility
Depending on the features and settings available, some or all of the information in your professional profile may be visible to:
• Other Saanror users
• Employers or recruiters
• Organisations
• Visitors to the platform
• Search engines, where publicly accessible and indexable
You are responsible for reviewing the information you choose to make publicly available.
Saanror is not responsible for how third parties use information that you voluntarily make public, except where we are legally required to take responsibility.
6. Professional Stories and Published Journeys
Saanror may allow users to submit their professional stories, career journeys, achievements, experiences, interviews, or other content for publication.
By submitting content to Saanror, you confirm that:
• You own the content or have the necessary rights and permissions to submit it.
• The content is accurate to the best of your knowledge.
• The content does not violate any law or the rights of another person.
• You have permission to share information about other individuals or organisations where required.
• The content does not contain confidential information that you are not authorised to disclose.
Editorial Rights
Where you submit content for publication, Saanror may review and make reasonable changes for:
• Grammar and clarity
• Formatting
• Length
• Structure
• Consistency
• Platform presentation
We will not intentionally change the fundamental meaning of your submitted professional story without a legitimate editorial reason. Saanror may accept, reject, remove, unpublish, edit, feature, or discontinue displaying submitted content at our reasonable discretion, particularly where the content violates these Terms or creates legal, safety, or reputational concerns.
7. User Content and Licence
You retain ownership of the original content that you submit to Saanror, subject to the rights you grant to us under these Terms. By uploading, posting, publishing, or submitting content through the Services, you grant Saanror a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, adapt, display, publish, distribute, promote, and make your content available as reasonably necessary to:
• Operate the Services
• Display your profile or content
• Publish approved stories or journeys
• Promote the Saanror platform and its features
• Improve the user experience
• Enable relevant sharing and discovery features
This licence continues for as long as your content remains available through the Services or as reasonably necessary for backups, legal compliance, dispute resolution, and technical operations. You may request removal of your content, subject to applicable laws, contractual obligations, technical limitations, and reasonable retention requirements.
8. Prohibited Conduct
You agree not to use Saanror to:
• Violate any applicable law or regulation.
• Impersonate another person or organisation.
• Submit false, misleading, or fraudulent information.
• Misrepresent professional qualifications or achievements.
• Harass, threaten, abuse, or harm another person.
• Discriminate against others unlawfully.
• Upload malicious software or harmful code.
• Attempt to gain unauthorised access to accounts, systems, or data.
• Interfere with the security or operation of the Services.
• Scrape, copy, harvest, or collect data from the platform without authorisation.
• Use automated systems or bots in a manner that harms or disrupts the Services.
• Send spam or unsolicited promotional communications.
• Post content that infringes intellectual property, privacy, confidentiality, or other rights.
• Upload content that is illegal, defamatory, deceptive, or abusive.
• Use Saanror to facilitate fraud or unlawful activity.
• Circumvent platform restrictions, security controls, or access limitations.
• Sell, rent, transfer, or improperly share access to your account.
• Use publicly available information from Saanror to unlawfully contact, profile, or exploit other users.
We may investigate suspected violations and take appropriate action, including restricting or terminating access.
9. Jobs and Professional Opportunities
Saanror may provide features that help users discover jobs, internships, projects, consulting opportunities, freelance work, career programs, or other professional opportunities.
9.1 No Guarantee of Employment
Saanror does not guarantee:
• Employment
• Interviews
• Job offers
• Employer responses
• Career advancement
• Salary increases
• Placement outcomes
• The suitability of any opportunity
Creating a profile, completing an assessment, obtaining a verification, purchasing a service, or using any Saanror feature does not guarantee that you will receive a job, interview, offer, or opportunity. Employment and hiring decisions are made independently by employers and relevant organisations.
9.1 No Guarantee of Employment
Opportunities displayed on Saanror may be provided by employers, recruiters, organisations, or other third parties. Unless expressly stated otherwise, Saanror is not:• The employer
• A recruitment agency acting as the employer's legal representative
• A guarantor of the accuracy of every third-party job listing
• Responsible for the final hiring decision
Users should independently verify the authenticity and suitability of opportunities before sharing sensitive information or entering into agreements.
9.3 Your Responsibility
When applying for or pursuing an opportunity, you are responsible for:• Reviewing the opportunity details.
• Providing accurate information.
• Verifying the legitimacy of the employer or organisation where appropriate.
• Reviewing any third-party terms before proceeding.
• Making your own professional and career decisions.
10. Employers, Recruiters, and Organisations
Saanror may allow employers, recruiters, companies, or organisations to post opportunities or interact with professionals.
If you use Saanror as an employer, recruiter, or organisation, you agree that you will:
• Provide accurate and lawful information.
• Post genuine opportunities.
• Clearly identify the relevant organisation where appropriate.
• Comply with applicable employment, labour, privacy, and anti-discrimination laws.
• Use candidate information only for legitimate professional purposes.
• Protect confidential information received through the Services.
• Not discriminate unlawfully in hiring or opportunity decisions.
• Not collect unnecessary personal information.
Saanror may remove, suspend, or reject any opportunity or account that we reasonably believe violates these Terms or applicable law.
11. Assessments, Verification, and Professional Services
Saanror may offer assessments, profile reviews, skill verification, identity-related verification, certifications, or other professional services.
11.1 No Guarantee of Outcome
Any assessment result, verification status, profile review, badge, score, or similar result:• Is based on the relevant process or information available at the time.
• May be subject to review, expiry, suspension, or removal.
• Does not guarantee employment or professional success.
• Does not constitute a government-issued qualification or licence unless explicitly stated.
• Should not be interpreted as an absolute representation of a person's ability, character, or future performance.
11.2 Accuracy of Submitted Information
You are responsible for providing authentic and accurate documents and information.Submitting forged, manipulated, stolen, or misleading information may result in:
• Rejection of the service
• Removal of verification or assessment status
• Account suspension or termination
• Reporting to relevant authorities where required or appropriate
12. Paid Services and Pricing
Certain Saanror features or services may be offered for a fee.
Before you purchase a paid service, we may provide relevant information regarding:
• Pricing
• Features included
• Applicable taxes
• Duration or validity
• Eligibility requirements
• Other material purchase terms
Prices may change from time to time. Changes to pricing will generally apply to future purchases unless otherwise stated.
You are responsible for providing accurate payment information and for paying all applicable charges, taxes, and fees associated with your purchase.
NO REFUND POLICY
13.1 General No Refund Rule
ALL PAYMENTS MADE TO SAANROR FOR PAID SERVICES, DIGITAL SERVICES, ASSESSMENTS, VERIFICATION, PROFILE-RELATED SERVICES, SUBSCRIPTIONS, LISTINGS, OR OTHER APPLICABLE PURCHASES ARE GENERALLY NON-REFUNDABLE.
Once a paid service has been purchased, initiated, activated, scheduled, accessed, delivered, processed, or otherwise made available to you, you will not be entitled to a refund solely because you change your mind, decide not to use the service, do not achieve an expected outcome, or no longer require the service.
This includes, where applicable:
• Professional profile services
• Profile reviews
• Skill assessments
• Verification services
• Digital services
• Premium features
• Paid memberships or subscriptions
• Employer or recruiter services
• Job posting services
• Promotional or listing services
• Other paid services offered by Saanror
13.2 No Refund for Unused Services
Failure to use a purchased service does not automatically make you eligible for a refund.For example, you will generally not receive a refund if:
• You purchase a service but do not complete the required process.
• You do not attend a scheduled assessment or session.
• You fail to submit required information or documents.
• You change your career plans.
• You obtain employment through another source.
• You decide not to use the purchased service.
• You are dissatisfied because a service did not result in a job, interview, client, opportunity, or other expected outcome.
13.3 No Guarantee-Based Refunds
Saanror does not guarantee employment, interviews, job offers, professional connections, business opportunities, career advancement, or any specific outcome unless expressly stated in a separate written agreement.Therefore, the absence of a desired result does not create a right to a refund.
For example, a refund will generally not be provided because:
• You did not receive a job.
• You did not receive an interview.
• An employer did not respond.
• Your profile did not receive the level of visibility you expected.
• An assessment or verification did not produce your desired outcome.
• You did not receive a particular score or status.
• You did not achieve a specific professional or financial result.
13.4 Duplicate or Unauthorised Charges
If you believe you have been charged more than once for the same transaction, or that a payment was genuinely unauthorised, please contact us promptly at the relevant Saanror support contact.Such matters may be reviewed on a case-by-case basis and in accordance with applicable law and payment provider requirements.
13.5 Exceptions Required by Law
Nothing in this No Refund Policy is intended to limit any refund, cancellation, consumer protection, or other legal right that cannot legally be excluded or restricted. Where a refund is required under applicable law, Saanror will comply with the relevant legal requirements.13.6 Service Cancellation Is Not Automatically a Refund
If you cancel an account, subscription, service request, or future use of the Services, amounts already paid are generally non-refundable, unless:• A refund is required by applicable law; or
• Saanror expressly agrees otherwise in writing.
Where a subscription or recurring service is offered, cancellation may stop future charges where applicable, but cancellation will not automatically result in a refund for amounts already paid.
14. Payments and Payment Providers
Payments may be processed through third-party payment providers.
By making a payment, you may also be subject to the terms and policies of the applicable payment provider.
Saanror is not responsible for delays, failures, or errors caused by a third-party payment provider, bank, card issuer, or payment network, except where required by applicable law.
You agree to provide accurate and authorised payment information.
15. Intellectual Property
The Saanror name, logo, branding, website design, text, graphics, software, features, interfaces, content, and other materials may be owned by or licensed to Saanror and protected by applicable intellectual property laws.
You may not, without prior written permission:
• Copy or reproduce Saanror branding or proprietary content.
• Modify or create derivative works from protected materials.
• Sell, license, or commercially exploit our materials.
• Use our trademarks in a misleading manner.
• Reverse engineer or attempt to extract source code where prohibited by law.
• Use Saanror content to build a competing service.
These restrictions do not apply to content that you own or to uses expressly permitted by applicable law.
16. Third-Party Content and Links
The Services may contain content, links, opportunities, websites, services, or information provided by third parties.
Saanror does not necessarily endorse or verify every third-party service or piece of content.
You access third-party services at your own discretion and subject to the relevant third-party terms and policies.
Saanror is not responsible for third-party:
• Websites
• Products or services
• Employment decisions
• Content accuracy
• Privacy practices
• Security practices
• Contracts or transactions
17. Platform Availability
We aim to provide a reliable and useful platform, but we do not guarantee that the Services will always be:
• Available without interruption
• Error-free
• Free from all security risks
• Compatible with every device or browser
• Available in every location
• Free from maintenance-related downtime
We may modify, suspend, restrict, or discontinue part of the Services for operational, technical, legal, security, or business reasons.
Where reasonably practicable, we may provide notice of significant planned changes or interruptions.
18. Disclaimers
To the maximum extent permitted by applicable law, Saanror provides the Services on an “as is” and “as available” basis.
We do not guarantee that:
• Every profile or piece of information is accurate.
• Every opportunity is legitimate, suitable, or available.
• Every employer or user will act appropriately.
• The Services will produce a particular career or business outcome.
• Use of the Services will result in employment, revenue, professional success, or other specific results.
You should exercise reasonable judgment when interacting with other users, employers, recruiters, or third parties.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Saanror and its owners, officers, employees, contractors, partners, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:
• Your use or inability to use the Services.
• Employment or hiring decisions.
• Loss of professional opportunities.
• Loss of data or content.
• Third-party conduct.
• Unauthorised access outside our reasonable control.
• Technical interruptions.
• Decisions made based on information available through the Services.
Where liability cannot legally be excluded, it will be limited to the extent permitted by applicable law.
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Saanror and its associated personnel harmless from claims, losses, damages, liabilities, and reasonable expenses arising from:
• Your violation of these Terms.
• Your unlawful use of the Services.
• Content you submit in violation of another person's rights.
• Your misrepresentation of professional information.
• Your misuse of another user's or candidate's information.
• Your violation of applicable law.
21. Suspension and Termination
We may suspend, restrict, or terminate your access to Saanror where reasonably necessary, including when:
• You violate these Terms.
• You engage in fraudulent or deceptive conduct.
• You provide false information.
• You misuse the Services.
• You create a security or legal risk.
• We are required to do so by law.
• Continued access may harm Saanror, its users, or third parties.
Termination or suspension does not automatically entitle you to a refund for amounts previously paid, subject to applicable law and the No Refund Policy above.
22. Privacy
Your use of Saanror is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information. We encourage you to review the Privacy Policy before using the Services.
Termination or suspension does not automatically entitle you to a refund for amounts previously paid, subject to applicable law and the No Refund Policy above.
23. Changes to These Terms
Saanror may update these Terms from time to time.
Changes may be made to reflect:
• New features or services
• Changes in applicable laws
• Changes in business practices
• Security requirements
• Operational or technical developments
The updated version will be published on this page with a revised “Last Updated” date.
Where required by applicable law, we may provide additional notice of significant changes.
Your continued use of Saanror after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
24. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the applicable laws of India, unless mandatory laws in your jurisdiction require otherwise.
Any disputes arising from or relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts, subject to applicable law and any mandatory consumer protection rights.
25. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
26. No Waiver
Failure by Saanror to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.
27. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms specifically applicable to particular services, constitute the agreement between you and Saanror regarding your use of the Services.
Where additional service-specific terms apply, those additional terms may supplement these Terms.
28. Contact Us
If you have questions, concerns, or requests regarding these Terms and Conditions, please contact us through:
Saanror
Website: https://www.saanror.com/
Email: support@saanror.com
